service photoDerrel’s of Pensacola services and repairs ALL makes and models of sergers and sewing machines, whether it’s a brand new BERNINA or a vintage Singer.  Our head technician, Pat, has been offering quality repairs at Derrel’s for 12 years.  James recently joined our staff in 2014.   He attended technician training at the BERNINA headquarters in Illinois February of 2015.  Bring your machine in for repair or it’s yearly maintenance.  We never charge a fee to look at your machine and estimates can be provided on the spot by one of the technicians (they are generally here Monday-Friday 9:00-5:00).

We offer Platinum Service Contracts on Bernina Machines for a period of 3 years.  Platinum service covers labor only for three years.  You would only have to pay for parts under Platinum service.  You can bring your machine in as many times as you want in that three year period.  Call for pricing.

For you service please bring:

-your machine

-foot pedal

-power cord

-bobbin case


-standard presser foot

We don’t need the manual, thread, or any other accessories unless there is a specific one you are having a problem with.


Derrel’s guarantees machine repairs/service for a period of 30 days following your machine repair date.  All machines leave our shop with a patch sewn out on your machine showing several stitch patterns, if available.  We suggest to our machine owners to sew on their machines before leaving our shop or ASAP after arriving home.